Conflict is a
clash of unpleasant words between two individuals. We will have disagreement
with friends, family, and colleagues even if we do not want too; because each
individual have a different personality and different value or belief. Las time I had a disagreement with someone
was one year ago at my work place and it was because my belief was different
from that of my colleague. I believe as professionals working in the education
field we should conduct themselves as respectful educator therefore I confronted
her about the behavior in the work place and her dress code. According to O’Hair & Wiemann (2012) conflict is not simply an argument;
it is a negative interaction between two or more people. Therefore I believe
that when I confronted my coworker I may have approached her in a negative
manner because she was very frustrated with me. Based on what I learned about
conflict management our disagreement could turn out to be more positive, as
opposed to negative which caused us avoid each other until I left the Job. The strategies
I learned that can help me manage or resolve conflict is productive conflict.
This strategy can help me foster a healthy debate, a better decision making, and
foster relationship growth. Another strategy that can help me manage or resolve
conflict is the 3R’s. This strategy can help me be more compassionate and have
empathy during conversation. I learned that if we are aware of our action as
well as the way we interact with other individuals we will be able to
participate in last conflict during conversation. The insight that I get is
that nonviolent communication sometimes referred to as a compassionate
communication is that it can create, support, and empower communication by
giving and receiving from both person. If I have to ask my coworker input of
the disagreement we had she may not respond because her personality is on a
negative side. Therefore I will put some of nonviolent communication skill in
place to better communicate with other as well as avoid having conflict during
interaction. Another insight that I get is that we are responsible for our own
action and that was one of the nonviolent communication skills that emphasize
personal responsibility for our action and the choices we make when responding to
others (The Center for Nonviolent Communication, n.d.). Overall I
have learned a lot over the past few weeks on how to become a better
communicator throughout my career and my personal life.

Reference:
O'Hair, D., & Wiemann, M. (2012). Real communication: An
introduction. New York: Bedford/St. Martin's.
The Center for Nonviolent
Communication. (n.d.). The center for nonviolent communication. Foundations
of NVC,
NVC
Model,
and NVC
Concepts.
Retrieved from http://www.cnvc.org/






